Frequently Asked Questions
Answers to common questions about access, subscriptions, and using the Dragon Eye Trading Suite.
Learn more about how the suite works.
How do I receive access to the Dragon Eye Trading Suite after I join?
Your TradingView username/ID and email address are collected when you complete the form on the Join Now page. Once we receive confirmation of your payment, we cross-reference your email and add your TradingView ID to the private scripts. You will then receive an invitation directly from TradingView, usually within 24 hours. Your email is used solely as a backup contact in case we need to resolve any access-related issue.
Why do you need both my TradingView username/ID and my email address?
Your TradingView username/ID is required to grant you access to the private scripts. Your email is collected only as a backup contact in case there is any issue with your TradingView ID. We never sell, rent, or use your information for marketing.
Are the subscription prices locked, and what does that mean?
Yes. Your subscription price for the Dragon Eye Trading Suite on TradingView is permanently locked at the rate you join with — $60 per month or $600 per year. This price will never increase for as long as you remain a member on the TradingView platform, even as we release future upgrades and new tools at no additional cost.
What is your refund policy?
Refunds are available within 3 days for monthly subscriptions and 7 days for annual subscriptions from the day you are given access. After that window, no prorated refunds are issued. You may cancel anytime through your Stripe billing portal, and access continues until the end of the current paid period.
What happens if I want to cancel my subscription?
You may cancel your subscription at any time through your Stripe billing portal. Your access to the Dragon Eye Trading Suite will continue until the end of your current paid billing period.
Do I need a paid TradingView account to use the suite?
No. A free TradingView account allows a maximum of two indicators at a time, so you can use any two of the three simultaneously. To use all three indicators at once or to set up alerts, please refer to TradingView’s subscription page to find the plan that best fits your needs.
What is the minimum number of bars required for the Dragon Eye Trading Suite to work properly?
The Dragon Eye Trading Suite requires a minimum of 50 bars of historical data for all elements to work properly. While it will operate with 50 bars, the more historical data available on your chart, the stronger the readings become.
Does the Dragon Eye Trading Suite work on all markets?
The Dragon Eye Trading Suite is designed to work across crypto, stock, and forex markets. In general, if a market provides OHLCV data, the suite can be applied to it within TradingView.
Dragon Eye Trading
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The Dragon Eye Trading Suite and all information on this website are for educational purposes only and do not constitute financial or investment advice. Trading involves substantial risk, including the potential loss of all capital. Past performance is not indicative of future results. The suite is provided "as is" and results may vary. You are solely responsible for your trading decisions. See our Terms of Service for full details.
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